NEED TO RETURN OR EXCHANGE AN ITEM? 

We are confident that you will be happy with your purchase from Ericaharte. Hatters. However, should you wish to return any full-priced items, we provide a 28 day returns period in which you will receive the full money back upon submission of valid proof of purchase. This means if you are not completely satisfied with your purchase you can return it to us in its original condition, within 28 days of the date of dispatch and we will credit your account with a full refund for the price you have paid for the item, less the delivery charges.